Privacy
These will change as RentRecon matures; material changes will be announced.
Who we are
RentRecon ("we") provides software that helps rental-property owners review the bills their property managers send them. Contact: support@rentrecon.io · RentRecon · 580 Belmont Ln, Tracy, CA 95377.
What we collect and why
| Data | Source | Purpose |
|---|---|---|
| Name, email, profile photo | Google sign-in | Create and secure your account |
| Bills, owner statements, and documents you forward | You (email forwarding) or manual entry | Read, categorize, and check charges — the product's core function |
| Property addresses and ZIP codes | You (Settings / add-property form) | Link bills to properties; select the local market for fair-price checks |
| Vendor and charge details from your bills | Your forwarded documents | Categorization, fair-price comparison, your records |
| Dispute records you create | You | Track what you sent and outcomes you log |
| Questions you ask the assistant, and its answers | You (the “Ask RentRecon” chat) | Answer questions about your account; stored so you can revisit conversations |
| Waitlist details (email; optionally number of units, whether you use a property manager, ZIP) | You (the signup form) | Invite you to the beta and prioritize invites |
| Mobile number (optional) | You (Settings, if you turn on quote approval) | Send you quote-approval texts about your own account |
| Usage and diagnostic data | Your use of the service | Operate and improve the service |
What we never collect
We never connect to, log into, or read your email inbox. There is no mailbox integration and no Gmail permission. We only receive the specific emails you choose to forward to your RentRecon address. Signing in with Google gives us only your name, email address, and profile photo — nothing else.
Third parties we share data with (processors)
- Google — sign-in; property addresses you enter are sent to Google's address validation services to standardize them.
- Anthropic — forwarded bill contents are processed by Anthropic's Claude models to read and categorize charges and estimate fair local prices. If you use the “Ask RentRecon” assistant, your questions and the account data needed to answer them are processed by Anthropic's models as well.
- SendGrid (Twilio) — receives the emails you forward (this is how forwarding works) and sends our signup and service emails.
- Twilio — sends and receives quote-approval text messages, if you turn that feature on.
- Google Cloud — hosting and storage.
We do not sell your data. We do not share it with your property manager, vendors, or any advertiser.
Text messages (quote approval)
If you turn on quote approval, we collect the mobile number you enter in Settings and use it for one thing: texting you about quotes on your own account, so you can approve or reject them. Twilio sends these messages for us. Message and data rates may apply, and message frequency varies with your account activity. Reply STOP to any text to stop receiving them (you can also turn the feature off in Settings), or reply HELP for help. We never share your mobile number, and we never send marketing texts — quote-approval alerts only.
Retention and deletion
Your bills and records are kept while your account is active. To delete your account and data, email support@rentrecon.io from your account address and we delete your account and data within 30 days. Automated backups are retained for up to 7 days, so deleted data may persist in backups for up to 7 days before it ages out.
Security
Your data is encrypted in transit and at rest. Access is limited to least-privilege service accounts, and credentials are kept in a managed secret store.
Your choices
You choose every document we see — forwarding is always user-initiated. You can correct or delete properties, bills, and disputes in the product, and every email we send tells you how to opt out.
Contact: support@rentrecon.io · RentRecon · 580 Belmont Ln, Tracy, CA 95377